Working at FMG

Our people have all kinds of specialist skills and experience but one thing we all have in common is our passion for helping others. We are always on the lookout for determined, like-minded individuals who can add real value to our team.

A Great Place to Work

FMG truly tailors the Claims Management service to every customer, starting at the First Notification of Loss (FNOL) stage. Ingenium, our flexible claims technology platform, has been technically enhanced to provide bespoke questions for our FNOL experts to ask at the claims reporting stage. The system recognises each customers’ insurance policy cover and excess level details. Information collected helps to accurately triage the FNOL and trigger customer-specific workflows accordingly, supporting early intervention of Third Party services and identifying potentially fraudulent cases.

Unique, Energy and Passion

It’s fair to say that FMG people are unique, with a passion for going the extra mile to deliver exceptional customer experiences with every single interaction. Our energetic, passionate and understanding culture sets us apart from our competitors; our people take the initiative and find innovative solutions to even the most complex of challenges.

Nurturing Talent

We know that keeping people happy, motivated and engaged has been the key to our success, so we’re dedicated to making FMG an outstanding place to work for our 500 employees here in Huddersfield. We are focused on finding and keeping the most talented people, and investing in them so everyone can be the best they can be, with a healthy work-life balance.

Above and Beyond

Career progression and professional development are a core part of our offering. We have a dedicated Learning & Development Team who take a consultative approach to creating a proactive progression plan, specific to each person’s role and aspirations, which may include further education and externally-accredited qualifications. Those who consistently deliver exceptional service are recognised and rewarded with incentives and bonus schemes, and our internal “Above and Beyond” recognition scheme celebrate our star performers every month with exciting prizes.

Celebrating Success

And when the hard work is done, we like to celebrate with a jam-packed calendar of activities – from Friday fun days to tough mudders, raffles to random act of kindness days. We raise thousands for local charities though our fundraising team FMGive, giving you plenty of opportunities to get involved, win big and give a little back too.

Our people are the foundation of our success and we have lots of opportunities for those who share our vision and passion.



Annual Leave
Save As You Earn Scheme
Bonus Scheme
Pension Scheme
Free Parking
Recommend A Friend
Cycle To Work Scheme
Free Eye Test
Life Assurance
Merlin Entertainment Discount
Aviva Employee Assistance

* Full details of all benefits on request