Board appointment at FMG

Board appointment at FMG

Publish date: 27/04/2021

Robin Lang promoted to Insurance Services Director

FMG has promoted its Head of Insurance Services, Robin Lang, to the newly formed role of Insurance Services Director, to solidify the claims management expert’s growth in the insurance sector.

This follows another year of organic growth for FMG, who deliver comprehensive end-to-end claims management services on behalf of major UK insurers and brokers.

Robin, who joined FMG from Aviva in 2006, has played a vital role in the company’s growth in the insurance sector and brings over thirty years’ experience and vast knowledge of the Motor Insurance Claims sector to the FMG board.

He leads the management of 200 specialists within FMG’s Insurance Services department, overseeing the operational delivery of Third Party Claims services, Loss Recovery, Insurance Broker Services and other bespoke Insurance solutions whilst also leading the longer-term strategic direction of the department.

Claire Owens, Managing Director at FMG said, “I am delighted to appoint Robin to the board at an incredibly important time for FMG. Robin’s promotion doesn’t just acknowledge his unwavering commitment and drive to succeed, it is also a clear demonstration of our long-term commitment to further investment and growth in the insurance sector. Robin has excelled in building, driving and enhancing every aspect of our insurer proposition and his first-class knowledge of the industry will be pivotal as we embark on the next stage of our strategic plan for insurer and broker clients.”

FMG provides motor claims policyholders with immediate access to driver and vehicle support including 24/7/365 first notification of loss, repair and downtime management, claims costs and settlement management, with instant online access to all claims information. They have a proven record in cost mitigation, claims leakage and delay from the claims life cycle.



Commenting on his new role, Robin said, “I’m pleased to be appointed to the FMG board and I am delighted with the new breadth and scope this brings to my role. FMG’s insurance proposition is built upon a solid foundation of experience, skill, knowledge and long-standing partnerships and I look forward to working with the board to identify new opportunities for growth and innovations which deliver outstanding service levels to new and existing insurer and broker clients.”