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Business Development Manager

Job Title: Business Development Manager

Location: Home and / or office based in Huddersfield

Department: New Business

Reporting to the Head of New Business, the Business Development Manager role offers a great opportunity to join a highly successful business at the outset of a significant growth phase with the opportunity to be an integral part of its future.

THE ROLE:

A proven new business sales professional, you will be attracted to this opportunity to make a real impact in a rapidly growing business. Highly focused and targeted, you will be working with business development colleagues providing specialist support and guidance - from prospect and qualification through to shared pitching, negotiation and close.

Who we're looking for?

Strongly team and solution oriented with a proven sales track record in insurance, claims, fleet or a related market, you will be a highly self-motivated and ambitious individual with the energy and gravitas to succeed in this challenging and important role.

With a minimum of 5 years’ experience in a senior business development role, you will be attracted to a young, fast-track business with a portfolio of industry-leading products and services in a market that is evolving rapidly where the scope for impact, success and financial reward is enormous.

In return you can expect:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;

  • A competitive basic salary to match your experience and skills;

  • Participation in Bonus scheme (subject to individual performance)

  • Additional benefits package including company pension scheme, share save scheme and staff discounts;   

Home and/or office based, the reward package is negotiable - with an indicative base salary of c£40k together with a car, uncapped bonus potential and the usual range of executive benefits.

If you are interested in helping shape the future of motoring and being at the heart of the industry then this role could be for you. In the first instance, please send your CV to careers@fmg.co.uk.

Customer Service Representative

 

Job Title: Customer Service Representative

Location: Huddersfield 

Department: Fleet Incident Management

Do you currently work in, or have experience of proving great Customer Service and are you seeking a fresh challenge in a vibrant and expanding business - then this company could well have an exciting new opportunity for you.

THE TEAM

The Fleet Incident Management Team carry out over 60,000 claims each year and are the first point of contact for all drivers, Insurers, Fleet Managers and their repair network. With a pro-active approach to claims management, the team continually ensure that all repairs are progressing as planned.

THE ROLE

  • Receive initial calls from customers reporting an incident

  • Liaise with customers, garages and insurance companies about existing claims, investigating and resolving any problems and queries

  • Identify and escalate problems and queries outside area of responsibility to line manager or appropriate team.

  • Establish the exact nature and location of the incident and input this information onto a computer system in order for the incident to be speedily processed and resolved.

  • Liaise with clients to advise of incident and keep informed and updated of progress 

WHO WE’RE LOOKING FOR?

You will need to be up for the challenge but in return you will be given all the support you need to develop and grow your skills and capability.

To be successful, you'll need to be a real people person, with great listening skills, lots of empathy and the determination to go the extra mile for the company's customers every day. Resolving the complex problems won't faze you, and you'll be able to build a good understanding of the products and services to help customers, all while acting within operational processes and procedures.

IN RETURN, YOU CAN EXPECT:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • Participation in Bonus scheme (subject to individual performance)
  • Additional benefits package including company pension scheme, share save scheme and staff discounts;

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk.

Business Intelligence Developer

Job Title: Business Intelligence Developer

Location: Huddersfield 

Department: IT

Are you an experienced Business Intelligence Developerseeking a fresh challenge in a vibrant and expanding business? We could have an exciting new opportunity for you.

THE ROLE

  • Work effectively with the business at all levels of the organisation.
  • Gather Business Intelligence requirements, design solutions and work with BI developers through to the point of delivery.
  • Provide technical guidance and advice to the business on the most appropriate solutions to meet their business needs.
  • Contribute to detailed BI Solution specifications
  • Test and document solutions and support the users through any UAT process.
  • Develop, Maintain and administer external and internal dashboards and sites

WHO WE’RE LOOKING FOR?

The ideal person will be someone who is highly motivated, enthusiastic with total commitment to the role.  They should be both Inventive and Technically Driven with the competence to produce quality pieces of work. The person should have excellent Time Management Skills, the ability to fault find and problem solve and the ability to develop Working Relationships with colleagues and customers. You will currently work in a role with significant SQL Server Business Intelligence responsibilities. You will have experience of the Microsoft BI Tool set including SQL Server 2012/2014, SSIS, SSAS and SSRS, with a track record of delivering service excellence in regards to BI solutions.

IN RETURN, YOU CAN EXPECT:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • Participation in Bonus scheme (subject to individual performance)
  • Additional benefits package including company pension scheme, share save scheme and staff discounts;   

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk

Customer Service Representative - Rapid Response

Job Title: Customer Service Representative - Rapid Response

LocationHuddersfield 

Department: Rapid Response

Do you currently work in, or have experience of working in the Motor Industry, vehicle recovery or emergency service and are you seeking a fresh challenge in a vibrant and expanding business - then we could well have an exciting opportunity.

THE TEAM

As the UK's leading incident management and roadside services company, the company cover range of clients in the public and private sectors, 24 hours a day, 365 days a year from their operations centre in Huddersfield. As a result the company acquired extensive experience of managing the most complex of recoveries, including police incidents, HGV's with dangerous chemicals and occasions where livestock transporters have been involved in incidents. The company work with a number of police forces and clients such as Highways England.

THE ROLE

The Rapid Response Team is looking to recruit a number of people who will provide a comprehensive, 24/7 telephone support service to forces within our expanding Police Recovery Scheme.

Each call is unique, the type of support provided is entirely dependent upon the specific requirements of each incident. In all cases the Customer Service Representatives (CSR's) are the first point of contact for the police reporting incidents to the control centre, no two incidents are ever the same. But the prime objective in all cases is to get the appropriate vehicle recovery operator with the appropriate equipment to the scene within agreed timescales and subsequently manage the incident to a successful conclusion.

WHO WE’RE LOOKING FOR?

To succeed in this role you'll be a strong communicator with great decision making skills and a real team player. In addition, you'll have:

  • An ability to quickly develop a rapport with clients and suppliers over the phone

  • A drive for excellent customer service

  • The sensitivity and professionalism to effectively manage pressured situations

Previous experience of working in a similar fast paced customer service environment is preferred but not essential. However, as this role involves a significant amount of telephone and PC work, candidates must be a confident user of both

IN RETURN, YOU CAN EXPECT:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;

  • A competitive basic salary to match your experience and skills;

  • Participation in Bonus scheme (subject to individual performance)

  • Additional benefits package including company pension scheme, share save scheme and staff discounts

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk.

Regional Network Manager

Job Title: Regional Network Manager

Location: South East Region

Department: Rapid Response

We’re looking for an experienced mechanical or recovery network manager to manage the provision of service at the roadside at a regional level (south of the M25 area).

The Regional Network Manager will proactively manage the relationships and stakeholders within the NVRM network to ensure compliance, performance and continuous improvement of service provision and develop key relationships at Regional Control Centre level.

THE ROLE:

The post holder will manage the Vehicle Recovery Operator supplier network to enable the delivery of a best-in-class service to the Highways Agency.

You will develop & maintain relationships with Highways England Regional Control Centres, key VRO’s and representative bodies at Regional level to ensure that FMG Support is at the forefront of service provision through technology, information, delivery and customer service.

Who we're looking for?

  • An experienced relationship manager of VRO’s within a fast moving, dynamic and innovative business environment.
  • A good work base knowledge of processes and practices operating within the VRO network.
  • Excellent communication and interpersonal skills are necessary to enable the building of effective working relationships between the Highways England and VRO network.
  • The ability to influence others to ensure a high standard is consistently delivered.
  • Good commercial understanding with the ability to identify areas of improvement which in turn will have an impact on cost control and service improvement.

In return you can expect:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • Participation in bonus scheme (subject to individual performance)
  • Additional benefits package including company pension scheme, share save scheme and staff discounts;   

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk  

Marketing Manager

Job Title: Marketing Manager

Location: Huddersfield

Department: Marketing

We have an exciting new opportunity for a Marketing Manager to lead FMG’s Marketing team.  

THE ROLE:

We are looking for someone to plan, develop and execute FMG’s marketing strategy, through the production of high quality, creative and innovative high-impact marketing materials.

Reporting directly into FMG’s Sales and Marketing Director, you will be attracted to this opportunity to make a real impact in this new role, taking responsibility for the marketing budget, wider marketing team and operational output.

Who we're looking for?

With significant experience in B2B marketing, you will have strong business acumen and the ability to manage stakeholders at all levels, working closely with FMG’s Board of Directors and Business Leaders to develop, deliver and promote FMG’s marketing strategy.

The Marketing Manager will be a strong leader with excellent communication and interpersonal skills, who thrives in a fast-paced environment.

Strong business acumen and the ability to manage all involved stakeholders (both internally and externally) at all levels is a fundamental requirement. 

In return you can expect:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • 25 days holiday increasing to 28 with length of service;
  • Participation in bonus scheme (subject to individual performance);
  • Additional benefits package including company pension scheme, share save scheme and staff discounts.

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk  

 

Commercial Analyst

 

Job Title: Commercial Analyst

Location: Huddersfield

Department: Finance

We have a new opportunity for a Commercial Analyst to assist the Commercial Finance Manager in providing insightful financial information to our Businesses.

You will support, manipulate and analyse large volumes of data within the Finance department to draw insight and present your conclusions from the financial and non-financial data, producing key commercial financial reports for distribution to the wider business.

THE ROLE:

  • Responsible for the accurate and efficient collation of monthly reports to deadlines; provide appropriate commentary to support any deviation from budget.

  • Using the reporting information, analysis and relationships with key business leaders to investigate, propose and support delivery of profit improvement initiatives.

  • Consider and develop the most appropriate reporting and KPI’s to support the changing demands of the business, ensuring it is delivered timely and accurately every time. Provide commentary and insight to aid decision making and proactively highlight any trends or issues.

  • Assist with the budgeting process; ensuring managers are competent in providing appropriate data to feed into the budget process, to deliver a sound and robust budget to timescales with supporting assumptions.

  • Maintain/implement appropriate pricing models to enable decisions to be made on customer pricing to meet budget and business priorities. Engage with key business leaders providing robust financial analysis and commentary to determine appropriate price to meet business needs and gain appropriate sign off.

  • Deliver a proactive knowledgeable analytical service to the business for ad-hoc business reviews as required.

  • Work alongside leaders across the business to design clear management information as appropriate to performance manage their function and provide proactive financial scrutiny to aid decision making.

Who we're looking for?

We are looking for someone with advanced Microsoft Excel Modelling Skills with a good analytical and methodical approach to work.

With excellent interpersonal skills you will be able to build good relationships with key stakeholders in the business, and communicate key financial information to non-finance personnel in a clear and concise way.

Working towards a professional qualification (CIMA/ACCA) and have a strong commercial/operational finance background.

In return you can expect:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • 25 days holiday increasing to 28 with length of service;
  • Participation in bonus scheme (subject to individual performance);
  • Additional benefits package including company pension scheme, share save scheme and staff discounts.

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk  

 

Management Accountant

Job Title: Management Accountant

Location: Huddersfield

Department: Finance

We have a new opportunity for a qualified Management Accountant to take responsibility for preparing monthly management accounts for the Group.

Reporting to the Financial Controller, the post-holder will provide accurate financial information to the Commercial Finance team to assist with budgets and reforecasts, and provide analysis of actual information versus budget/reforecasts.

THE ROLE:

  • Responsible for the importing of all financial transactions to the finance ledgers including relevant controls to ensure accuracy and completeness

  • Preparation of management accounts for each division and business overheads within Group deadlines

  • Prepare budget commentary for monthly board pack including budget v actual analysis

  • Responsible for accounting and reporting of client funds and ledgers within agreed deadlines

  • Responsible for Balance Sheet reconciliations, issue reporting and resolution

  • Preparation of month end reconciliation of intercompany accounts and intercompany matrix

  • Main Finance contact for divisional management and other areas of Finance

  • Ensure audit evidence is supplied to auditors on a timely basis

  • Continuously identify and implement business process improvements, supporting Finance Transformation project where required

  • Manage a team of 3 assistant accountants, set SMART objectives and measure performance.

Who we're looking for?

With ACCA or equivalent qualification(s) and a strong technical financial background, you will have up to date knowledge of accounting practice, and a good understanding of Finance and Operating systems and processes.

You will have strong management and leadership skills to lead, inspire and develop a small team.

Advanced analysis and reporting skills in addition to strong communication and organisational skills are essential.

In return you can expect:

  • Full corporate induction training, a personalised development plan and on-going support in a friendly, enjoyable, encouraging work environment;
  • A competitive basic salary to match your experience and skills;
  • 25 days holiday increasing to 28 with length of service;
  • Participation in bonus scheme (subject to individual performance);
  • Additional benefits package including company pension scheme, share save scheme and staff discounts.

If you would like to progress your career with a successful, growing business, please send your CV and details careers@fmg.co.uk