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National Engineering Manager

Job Title: National Engineering Manager

Department: Engineering

Reports to: Head of Supply Chain

Given the opportunity to play a key role in creating and developing a national centre of engineering excellence for one of the UK's leading fleet and accident management plc's, what would you do first?

How would you use your extensive automotive and engineering experience to implement a culture which not only delivers an exceptional customer experience, but the highest level of technical expertise and innovation?

How would you motivate your team to share your vision and passion for exceeding what other's expect of you?

If you're confident you can answer these questions for us, we'd love to hear from you ...

The Challenge ...

Based in Huddersfield, this newly-created role in our management team will give you significant exposure to senior stakeholders within the Supply Chain and Commercial teams.

In short, we want you to create a nationwide, multi-site automotive engineering team to provide in-house technical expertise to our Operational teams. Whilst the structure of the centre is already in place, this opportunity will give you an excellent scope to build how the team works, operates and performs from the ground up.  

As the centre evolves, you will take line-management responsibility for leading and developing a team of experienced office and field-based engineers. The goal here is to implement a common set of standards and methodologies across the team which deliver high-quality best practice, surpass customer expectation and meet KPIs.

Who are we?

FMG Ltd (the UK's largest independent fleet and incident management specialist) and Auxillis Services (the UK's leading provider of accident management services to motorists) are part of Redde plc. From our operational sites in Huddersfield and Co Durham, we work with a wide range of major corporate clients, motor groups and well-known insurance companies to deliver exceptional services 24 hours a day, 365 days a year. We are going from strength-to-strength and have grown significantly over the last 2 years both through new business wins and strategic acquisition.

Our business is home to some high-performing and exceptionally talented people, so we are careful who we select to join us.

What are we looking for in you?

  • Realistically, you must be an automotive engineer with senior management experience in either the insurance or accident management industry, (ideally holding ADA/VDA, IMI or IAEA or similar);  

  • A successful track record of managing an engineering team which delivers excellent customer focus, achieves cost control and supply margins linked to repair quality;

  • A detailed knowledge of the current engineering marketplace and sound understanding of current challenges and potential developments within the industry;

  • Have a hands-on approach and passion for continuous improvement, supported by a track record of implementing initiatives which improve service offering, technical innovation and financial efficiency;

  • A keen analytical approach to data with a talent for producing and interrogating MI to lead the management of repair estimates, delivery of SLAs, identify trends/issues and develop new services and process;

  • Be an effective line manager able to drive results and deliver improvements by establishing clear objectives and encouraging personal development across remotely managed teams;

  • Be an experienced networker, socially confident in 1-2-1 situations or at group events and be confident and articulate when presenting to an audience,

  • Have an organised, methodical approach to managing your own workload (incorporating travel around the UK) and that of your team, using well developed administration and IT skills

In return, you can expect:

  • Full corporate induction training, a personalised development plan and ongoing support in a friendly, enjoyable, encouraging work environment;

  • A team manager grade role with competitive basic salary to match your experience and skills;

  • Additional benefits package including company car or car allowance, contributory money purchase pension scheme, share-save scheme, childcare vouchers and staff discounts;

The closing date for applications is 2nd March 2017. If you would like to progress your career with a successful, growing business, please send your CV and details to CareersAdmin@fmg.co.uk